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Website Redesign for a Medical Center in Lviv: How We Maintained Top Google Rankings and Increased Inbound Requests

Novo Lviv
Ukraine
Healthcare
2025
To maintain audience engagement, stay connected with returning clients, and attract new ones, companies and entrepreneurs should update their websites every 3–5 years.

Sometimes a redesign is enough, but in other cases, building a new website is unavoidable. Still, it's critical to preserve existing search rankings.

Sprava Agency has been working with the NOVO Medical Center in Lviv for ten years now. Over that time, their website had remained unchanged, and it clearly no longer met modern standards.

About the Client

NOVO is a multidisciplinary medical center in Lviv offering a wide range of diagnostic tests and laboratory services for both adults and children.

Patients can sign a declaration with a family physician and receive consultations from various medical specialists.

One of NOVO’s key areas of focus is charitable healthcare. The center participates in initiatives that provide free or subsidized medical services to veterans, families of missing servicemembers, minors who are internally displaced persons (IDPs), individuals with group I disabilities, and other vulnerable groups.

The Starting Point: Client Goals and Project Objectives

A unique aspect of this project is that NOVO provides a large volume of services all at one location. Since the center operates in Lviv — Western Ukraine’s largest city — local competition is much fiercer than in, say, Ternopil or Ivano-Frankivsk.

That’s why we’ve consistently focused on SEO throughout our partnership, continuously adding new services to the site while NOVO actively maintained its brand reputation.

The previous version of the site was mobile-responsive and initially performed well when Google began rolling out mobile-first indexing. It generated a steady flow of inquiries. However, as user expectations grew and search algorithms became stricter, the old design had outlived its usefulness. To improve behavioral metrics and the site’s overall performance, a comprehensive overhaul was needed.

Initially, we considered two options — an affordable redesign or building a brand-new website. Since the outdated CMS couldn’t support proper optimization (e.g., speeding up page load times), and recurring issues like page duplication and a confusing structure were becoming more frequent, we opted for a full rebuild. The project was delayed due to the war, but once the client approved the budget, we got to work.

At the start of development, there were over 600 indexed pages in one language version, and the site generated 500-700 visits per day. Our primary task was to retain indexing, traffic, and search positions. At the same time, the new site needed to be structurally and visually superior and support future growth and scaling.

What We Did

Our team spent nine months developing the new website. A significant portion of time was dedicated to filling the site with content. For some sections, we redesigned the page structure, manually populated content, and implemented new templates. However, the old site contained some errors — some inactive pages did not return 404 status codes. So we decided to migrate only the pages still active in the CMS.

All page layouts were developed from scratch in accordance with the brand guidelines provided by the client. Design, approval, and revisions also took time. Before switching over to the live domain, we completed an SEO optimization process to preserve the site's search rankings.

Results

The new website launched in January 2025. Here’s what we achieved: Improved page load speed.

01
Higher rankings in Google search results, even though the site was already performing well before.
02
Increased average session duration and time spent on site.
03
Improved behavioral metrics, which had a positive impact on conversion rates.
04

The number of calls increased by 25%.

In short, the improvements delivered results quickly. Once again, we saw firsthand that regular upgrades can keep a web resource performing at its peak and generating real value.

Eva Yanchuk

Project Manager
at Sprava Agency

 

The medical sector isn’t new to us.

We had a clear vision for how to improve the website, even though the process was challenging. The project ran smoothly thanks to great teamwork and the client’s timely delivery of all necessary materials. I especially want to highlight our designer’s work — without high-quality mockups, we wouldn’t have achieved this result.

Tetyana Zheveha

SEO Specialist
at Sprava Agency

 

Migrating to a new digital platform is a meticulous process that requires involvement from multiple specialists.

Our SEO strategy before the domain transfer included:

  • A detailed review and mapping of the website structure. We couldn’t afford to lose a single page — they had to remain crawlable, indexable, and maintain their rankings.
  • Page-by-page optimization checks — including content, titles, keyword placement, image tags, Core Web Vitals, and more.
  • Preserving internal linking.
  • Ensuring all technical settings met SEO standards.

After the site was moved to its new domain, we performed a final audit to deliver a version ready for Google and designed to drive future growth. The site's current metrics and the client’s feedback on inquiry growth confirm that we’ve made significant improvements».

Kostiantyn Velmozhko

Technical Specialist
at Sprava Agency

 

Transitioning from an outdated platform to a modern digital environment required in-depth analysis and innovative solutions. One major challenge was managing a large volume of content, but we ensured that every piece of information was accurate and relevant.

We used a data-driven approach to UX/UI design based on real visitor behavior analysis. Responsive design and Progressive Web App (PWA) technology significantly enhanced the user experience and scalability. What began as a simple redesign became a strategic transformation of the company’s digital presence.

Conclusion

Even if your website is performing reasonably well and ranks in the top search results, that doesn’t mean there’s no room for growth. Long-term success means consistently identifying new growth opportunities. If your digital platform is outdated, it’s time for a change. Contact the specialists at Sprava Agency. We’ll assess your current website and help you make it more attractive, user-friendly, and effective.

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